| Shipping
Shipping cost is based on an item's weight. To get a shipping estimate, add items to your cart, then enter your zip code into the "Shipping Costs" box in the right column. This box will not
appear until an item is added to your cart. Adding an item to your cart requires no personal information, and does not obligate you to buy that item.
UPS Ground $5.99 on Orders over $20UPS Ground FREE on Orders over $90
In-Stock orders placed by 3PM Eastern Time ship same day. (Noon Fridays) United States Shipping Times:UPS Next Day Air
Early AM - 1 business day after shipping date, by 8:30am UPS Next Day Air - 1 business day after shipping date, by 10:30am
UPS Next Day Air Saver - 1 business day after shipping date UPS 2nd Day Air -
2 business days after shipping date UPS Three Day Select - 3 business days
after shipping date UPS Ground - See
UPS Ground ETA Map Below - Not Guaranteed Saturday is not a business dayUSPS Priority Mail
- Average 2.3 days - Normally 2-4 days - Not Guaranteed USPS First-Class - Average 2.9
days - Normally 2-7 days - Not Guaranteed  Order Cancellations
Please submit any cancellation via email to sales@riteav.com
Email cancellations must contain the following: First name, last name, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
Returns
Returns on non-defective parts are accepted within 30 days of purchase, less shipping charges.
Opened, non-defective items are subject to a 15% restocking fee.
All items carry a lifetime warranty. If a product fails within 30 days, shipping charges will be covered both ways for a replacement. After 30 days, the customer is responsible for return shipping.
Please e-mail our RMA department at rma@riteav.com to obtain an RMA number.
Return merchandise with RMA number to:
RiteAV.com.
(print RMA number Here)
1000 W Main St.
Little Chute, WI 54140
Refused / Undeliverable Shipments
If a shipment is refused or undeliverable, the buyer will be responisble for all shipping charges incurred by RiteAV.com, including return shipping charges.
|